FedEx do the same for US shipments, although it should be a non-issue as the product is zero rated for duty into the US.

All of these delays have been due to FCC and FDA paperwork - one of them to state that the product is EMC approved, and one to state that it doesn't have dangerous levels of radiation (!).

I don't know why they bother - European standards are way stricter than US standards for that kind of thing (unfortunately for us!).

Rob