DirecTV pissed me off so much with some of the things they did that I scheduled Dish to be installed before even talking to DirecTV about canceling. It ended up degrading into such a bad experience (it started out great, but that was a long time ago) that even though they were offering me a huge discount (I think it was like $100 off each month for 6 months), it wasn't worth it. Now I am paying less per month WITH the NHL Center Ice payment than I was to DirecTV without it.

My list of problems included:

• having a shitty HD receiver (but the artifacts could be fixed by rebooting the system, so they wouldn't send a tech)
• being charged for receivers I deactivated years ago
• billing discrepancies (getting charged for the DVR when it should've been free with the package)
• generally horrible customer service related to the above issues
• price increases
• having a dispute with a channel I wanted and me missing the first game of the season because of it