Gah. Just got mine, and it is acting as though one of its wheels is bad in one direction.

It worked for the first five minutes. I was having a ball watching it zip around. Then it started making continuous circles in one spot. Over and over again. I canceled its cleaning cycle and tried to control it directly with the remote. It now won't drive straight, nor will it rotate left correctly. It will only rotate right correctly.

I called their 800 number and spoke to someone in Ebonics, who when I said my name was "Tony" asked me if it was spelled T-O-N-E-Y. She took a message and promised that they'd get back to me in ... ... 72 hours? Gah.