My co-worker got his last week, and the battery drains from full to dead in just under two hours, with NO use. He went to ATT to get it changed out, and they refused. He got the manager, who apologized, and said they'd take care of it. Two days later a box from Apple arrived. An empty box. They want him to ship it back to them so they can repair it. He went back to ATT today and the only way they would let him out of the store with an Iphone in his hand is if he BOUGHT ANOTHER ONE. Once Apple received the original, they'd refund the Original price.

That, my friends, is shitty customer service.